SALES PROCESS

FAQS

Are you an agent or a producer?

Unitex Underwear is a trader with Own Manufacturer and Sub-Contracted Manufacturers as well.

Your price is good?

We always provide reasonable low price for our valuable customer. As we have deeply resources of materials supplier all over China for minimize the cost and we also have talented technician in the factories to maximize production efficiency.

What kind of fabric you could use for products?

We use all kinds of knitted fabric for making products, Such as Cotton, Organic Cotton, Cotton/Elastane, Cotton/Polyester, Polyester, Polyester/Elastane, Nylon/Elastane, Viscose, Rayon, Modal, Bamboo, Mixed Yarn Fabric, Recycled Fabric etc.

What kind of printing we could use for the products?

Water Printing, Rubber Printing, Transfer Printing/Hot Transfer, Discharge Print, Reactive Print, Digital Print, etc.

What is the MOQ?

It asks for different MOQ basis on specific style, fabric & accessories etc.

Generally speaking, it is 2,000pcs per style per colorway.

I am a new comer in the market, Can I order the quantity lower than the MOQ?

We are very pleased to help potential customer to create his/her own brand so we will support to accept the quantity lower than MOQ. We could discuss it and please contact us for more details.

Can I get free sample from Unitex?

We will be very pleased to provide you few free samples for your reference of the style, workmanship, fabric quality, printing quality & measurement etc. You only need to pay for the parcel charge by PayPal or give us your courier account such as UPS, TNT, FEDEX, DHL for parcel collection. Please contact us with your detail request.

Can I custom my own design?

We surely provide custom service for the customer, we help to create your own brand of undergarment. With your own design can be developed by professional production team. You can also choose the sample from our design and we will help you to make necessary change according to your market’s trends.

Can I put my own logo on the products?

We do OEM service that your own lovely logo can be put on the products everywhere by different ways such as Hot Stamping, Printing, Jacquard in Elastic, Labeling, Packaging etc.

Can Unitex make sales samples for me?

Yes, we will be very pleased to make the sales samples for customer basis on your own design. We will ask for sampling charge, it depends on the style, fabric, printing & quantity etc. Please contact us with more details that our professional team will follow it up.

How to pay for the sales sample charge?

We will send you Proforma Invoice basis on the detail request of the sales samples firstly. You can pay for it through T/T or PayPal.

How many days for developing sales sample?

It depends on the style, fabric, printing design & accessories etc. Normally, it will take 15-30 days.

How Can I get the quotation?

1. We request inquiry details for costing such as style artwork, fabric details, size chart, printing artwork or accessories details, packing details & testing request etc.

2. You could also send original sample to us for costing directly.

Please contact us with your detail inquiry that our professional team will work it out for you. Normally, with necessary inquiry information received, our team will feedback to you the quotation within 24 hours. You are welcome to call us directly that we will take your inquiry for priority treatment.

How many days for an order to process?

It depends on the style, fabric, printing design & accessories etc. Normally, it will take 60 days for repeat order and 80-90 days for new order.

How many days for sampling?

With necessary order information in hands, the general timing is as followings:

Lab dips: it takes about 3-5 days for solid color while 5-7 days for yarn dye.

Fitting sample: it takes about 3-7 days.

Printing strike-off: it takes about 3-7 days.

Accessories such as label, hangtag, box etc.: it takes about 7-10 days.

Preproduction samples: it takes about 5-7 days after bulk fabric & accessories arrival.

What is your payment terms?

1. 30%deposit once Commercial order confirmed, 70% T/T against copy of Bill of Loading;

2. L/C at sight;

3. Please contact us for more possibility basis on good reputation.

How to arrive at your company or factory?

You are very welcome to visit our headquarter office & factory in Xiamen City/Quanzhou City.

1. Our headquarter office is located in Xiamen city, Fujian Province. You could fly to Xiamen Airport or take Bullet Train to Xiamen Station. We will pick you up to visit our office.

2. Our factory is located in Shenhu Town, Jinjiang County, Quanzhou city,  Fujian Province. You could fly to Jinjiang Airport or take Bullet Train to Jinjiang Station. We will pick you up to visit our factory.

What is the shipping port?

It depends on your request, normally we will ship out the goods through Xiamen port which is almost in the middle between Shenzhen port and Shanghai Port.